Shipping policy
Thank you for shopping with AuraMon Shop. We are committed to delivering your order quickly and securely. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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During peak seasons, holidays, or promotional events, processing times may be slightly longer.
Shipping Destinations
We currently ship to customers within the United States and to select international destinations. If shipping is available for your country, it will appear as an option during checkout.
Estimated Delivery Times
Estimated delivery times begin after your order has been processed.
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United States: 3–6 business days
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Canada: 7–14
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International: 7–20 business days
Please note that these delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond our control.
Shipping Rates
Shipping charges are calculated at checkout based on the destination, shipping method, and order size.
Any available free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to track your package.
Please allow up to 24 hours for tracking information to become available after shipment.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
AuraMon Shop is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us. We will work with the shipping carrier to investigate and help resolve the issue whenever possible.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery.
To help us process your claim quickly, include:
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Your order number
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Photos of the damaged item(s)
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Photos of the shipping box and packaging
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Photos of the shipping label
Contact Us
If you have any questions regarding shipping, please contact us:
AuraMon Shop
Email: contact@auramon.shop
Phone: +1 (479) 345-1674
Business Address:
2459 Hudson Street
Wayne, NJ 07477
United States
